Below is an edited copy of my resume, please feel free to contact me to obtain full version of resume or for opportunities.
Objective
IT Specialist looking for a unique environment that offers challenging opportunities.
Skills
• Technical expertise in diagnosing, troubleshooting, installing, setups, repairs and other various tasks for PC and Apple based system.
• Familiar with ghost preparation, configuration, and deployment for Windows OS.
• Experienced in small data center with Microsoft Server and RHL.
• Understanding of Cisco based network, router, and firewall systems.
• Experienced in wired and wireless network installation, setup, diagnostics, also capable of repairs, and trouble-shooting with an understanding of network security.
• Understanding of developmental software environment.
Certifications
Net+ Certification
Red Cross Certification
Operating Systems
Microsoft Windows 7/Vista/XP, Server 2003/2008
Mac OS X 10.4/10.5/10.6
Linux Distributions
Software
Adobe – Acrobat Pro, Photoshop, Dreamweaver.
Microsoft – Office (Win/Mac), Project
Symantec – Endpoint Protection, Ghost Solutions Suite
Education
University of Maryland Baltimore County (UMBC)
B.S. Information Systems with Certification in Networking
Aug. 2007 – Current
High School
Graduated 2005
Elective course work associated with computer technology and digital graphics.
Experience
Systems Administrator, Internship
Support Systems Administrator III in setup of workstations and servers for users, special projects, and test bed for tasks. Key aspects include;
• Maintain inventory control and integrity of IT assets.
• Maintain Government property inventory.
• Maintain Windows Server and Linux Servers.
• Support on-site and off-site staff.
• Research needs for new hardware and operating systems.
• Acquisition of equipment.
• Quote equipment and configurations for proposals.
IT Projects
• Reorganize, label, and diagram telecom/data racks including cabling.
• Maintain AIS plans for special interest proposal systems for R&D Proposals.
• Upgrade access control systems with Vector Security.
Desktop Technician, Contractor
Assisted in refresh of Mid-Atlantic region, imaging pc with windows XP professional for department specifications.
• Image racks of desktop computers for facility refresh needs.
• Image laptops for key personnel.
• Assist in inventory maintenance with Remedy.
Tier Two Support, ContractorAssisted on-site calls for clients at the assigned facility with guidance from team lead in the Baltimore/DC metro area.
Other experience in sales and customer service. References available on request.